Seven days, no questions asked. If a product is not right for you, tell us and we will refund it.
If you are not satisfied with a product, email us within 7 days of purchase and we will refund it in full. You do not have to justify the request.
| Stage | Timeline |
|---|---|
| We acknowledge your request | Within 2 business days |
| We approve and submit the refund | Within 3 business days of approval |
| Money reaches your account | 5 to 7 business days after we submit it, depending on your bank |
Refunds are always returned to the original payment method. We cannot redirect a refund to a different card, account or UPI ID.
When a refund is processed, access to that product ends and it is removed from your downloads page. You are asked to delete any copies you have already downloaded.
Because delivery is instant, an order cannot be cancelled between payment and delivery. Anything you would cancel is instead handled as a refund under this policy.
The Executive Body System is refunded as a single purchase. We cannot refund part of a bundle while leaving the rest active.
We may refuse a refund where:
If you were charged but received nothing, or were charged twice, contact us and we will refund the full amount. This is not subject to the 7-day limit.
ritikkhantwal@gmail.com, or via our contact page.
In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, complaints may be directed to:
| Name | Ritik Khantwal |
|---|---|
| ritikkhantwal@gmail.com | |
| Address | 63-G, Pocket 4, Mayur Vihar Phase 1, New Delhi 110091 |
| Response time | Acknowledged within 48 hours, resolved within 30 days |